Tier System Development to Simplify Processes

Tier System, developed by LCG, helped the Division of Program Coordination, Planning and Strategic Initiatives (DPCPSI) office within the Office of the Director (OD) to perform annual tier acknowledgement and verification processes in a more efficient way by allowing users to acknowledge their tiers online. Administrators gained the capability to view reports to determine if individual users had acknowledged them as well as if tier assignments were missing. Tier System was also connected with the National Institute of Health’s Enterprise Directory (NED) to identify any new users who needed a tier assignment. This service, developed by LCG, automatically sends reminder emails to users to acknowledge tier emails and alert them if their tier assignment has changed.